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What Governs Your Account on eq98

These terms set out the rules that apply when you open an account and use eq98, where access is available under local law.

Account eligibility conditionsJazzCash, Easypaisa, Raast deposit termsData handling and retentionAccount suspension and closure rules

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Account Terms and Jurisdiction Conditions

eq98 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to eq98 depends on local law and is only available in regions where it is lawfully permitted. By opening an account, you confirm that you are accessing the platform from an eligible region and that you meet the eligibility conditions stated at registration. We reserve

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the right to restrict or close accounts where access conflicts with applicable local regulations. Deposits processed via JazzCash, Easypaisa, or Raast are subject to each payment provider's own terms in addition to ours. When you initiate a deposit, you authorise the transfer from your registered wallet
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to your eq98 account. Withdrawals follow a verification step where your account details and the payment method on file are confirmed before a transfer is released. We do not store your JazzCash, Easypaisa, or Raast PIN at any point. Account balances are held against your registered
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account only and are not transferable to another account. Any breach of these conditions — including providing inaccurate registration details or attempting to circumvent account verification — may result in account suspension pending review. If you believe a restriction has been applied in error, contact our
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support team with your account reference and a brief description of the issue.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Data, Security, and Account Integrity

eq98 applies account-level security measures to protect your registration data and payment records. Your account is protected by OTP verification on login and on withdrawal requests — no payout is processed without the OTP step completing against your registered mobile number. We do not share your personal data with third parties outside of what is required to process your payment via JazzCash, Easypaisa, or Raast. Data retention follows the period required by applicable regulations in eligible regions.

OTP Verification

Every login and withdrawal triggers an OTP to your registered number. This step cannot be bypassed, which keeps your account balance accessible only to you.

Payment Data Handling

We pass only the minimum required details to JazzCash, Easypaisa, or Raast to complete a transaction. Your wallet PIN is never stored or visible on our side.

Data Retention Policy

Account and transaction records are kept for the period required by applicable law in your eligible region. You can request a summary of your stored data by contacting support.

Account Changes and Requests

To update personal details or request account closure, contact support with your account reference. Changes to registered payment methods go through a re-verification step.

LEGAL CONTACT PATHS

Reach Us on Legal and Account Questions

If you have a question about these terms, your account conditions, or how your data is handled, our support team can help. Have your account reference ready when you get in touch — it speeds up every query. We handle legal and account disputes separately from general play queries, so flag the nature of your issue when you contact us.

Common Legal and Account Conditions Questions

These are the questions we hear most often about how our terms work, what your rights are, and how to act on them. If your question isn't here, contact support with your account reference.

These terms apply to anyone who opens an account on eq98 where access is permitted under local law. By registering, you confirm you are in an eligible region and meet the stated conditions.

If access is not lawful in your region, your account may be restricted or closed. We check registration details against eligibility conditions, and accounts that do not qualify are suspended pending review.

Yes. Contact our support team with your account reference and request a data summary. We will provide the details we hold on your account within the timeframe required by applicable regulations.

Send a closure request via live chat or support email with your account reference. Any remaining balance is returned to the JazzCash, Easypaisa, or Raast wallet linked to your account after verification.

We share only the minimum details needed to process your deposit or withdrawal with your chosen payment provider. We do not share data beyond what the transaction requires, and your wallet PIN is never held on our side.

Contact support with your account reference and a clear description of the issue. Legal and account disputes are handled separately from general queries, and a member of the team will follow up with you.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoPakistan Card Rush 503 InfoTerms & Conditions

What Governs Your Account on eq98

Data, Security, and Account Integrity

OTP Verification

Payment Data Handling

Data Retention Policy

Account Changes and Requests

Reach Us on Legal and Account Questions

Common Legal and Account Conditions Questions

01 Who do these legal terms apply to?

02 What happens if I access eq98 from a region where it is not permitted?

03 Can I request a copy of the personal data eq98 holds on me?

04 How do I close my account?

05 Does eq98 share my data with JazzCash, Easypaisa, or Raast?

06 What do I do if I disagree with an account decision?

Legal

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