What We Collect and Why We Hold It
eq98 collects the information you provide when registering — name, contact details, and the payment method you link, whether that is JazzCash, Easypaisa, or Raast. When you make a deposit or request a withdrawal, we record the transaction reference and wallet identifier so we can match
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payments to your account accurately. Device data such as your browser type, IP address, and session duration is collected automatically to detect unusual access attempts and keep your account safe. We do not sell your personal information to third parties. Data shared with payment processors is
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limited strictly to what those processors need to complete your transaction — nothing more. We retain account records for as long as your account remains active and for a period after closure as required by applicable law in the regions where we operate. If you believe
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any information we hold is incorrect, you can request a correction through our support channel. Jurisdiction and availability depend on local law; this policy applies to accounts opened in eligible regions only.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.